Loading…
left-svg

In recent news, a bizarre incident took place at the Las Vegas McCarran International Airport. A man approached an airplane ready for takeoff and proceeded to climb onto the wing of said plane. After pilots alerted the tower, law enforcement officials came to arrest this individual. Before being arrested, the man fell off of the airplane wing, potentially injuring himself. While no one else was injured, the plane had to return and receive a full inspection — meaning passengers experienced a flight delay. We do not yet know how the airline has responded to prevent future incidents such as these. Still, the situation begs a few particular questions: How can airlines mitigate problems before they cause financial or reputational damage? Can AI in the aviation industry help?

Delays Deteriorate Your Bottom Line


This incident is not an everyday occurrence. Nevertheless, airlines must prepare to deal with any inconveniences or emergencies at a moment’s notice. The best protocol is one that prevents a small event from becoming a large crisis or delay. This requires airlines to implement proactive measures that:
1) Catch a problem in its tracks
2) Streamline a solution
3) Promptly return operations to normal in a timely manner

Naturally, airlines will not be able to control certain factors such as extreme weather or maintenance revisions. Other elements, however, can be caught early instead of triggering preventable delays. According to the Bureau of Transportation, late arrivals account for 20% of all delays. In fact, tardy arrivals are the primary reason for airline on-time deterioration. Artificial intelligence (AI) is an emerging solution that has shown promising results in mitigating preventable delays.

How Does AI in the Aviation Industry Improve Operational Dependability and Efficiency?


Synaptic Aviation’s technology works by imitating human cognitive functions to detect unusual events. Artificial intelligence tracks critical activities, sends real-time alerts as soon as it detects anomalies, and swiftly recommends actionable solutions. As soon as an airplane approaches the arrival gate, the system comes alive and analyzes activities. Once the technology becomes familiar with your operations, it becomes more and more efficient.

We know firsthand how diminishing delays will improve efficiency, increase your bottom line, and promote customer satisfaction. To present tangible evidence to the table, Synaptic Aviation has conducted a case study with one of the airlines that has implemented our technology.
● Our AI monitored 2,737 flights
● Where installed, our AI has helped to eliminate aircraft holds by 90%
● Real-time alerts helped prompt immediate action, minimizing turnaround delays
● Annualized savings exceed $50K/year per gate where the system is present
● They saved 13,845 gallons of jet fuel, which translates into 134,962 kilograms of CO2 avoided

Our blend of computer technology and the human touch save you time and money. We partner with you to keep your airline ground operations on-track and on-time arrival to departure. To avoid delays, finger-pointing, and investigations, our solution provides real-time high-definition videos of key activities. Our alerts system allows your teams to course-correct and collaborate. Synaptic Aviation’s Ramp Operations Optimization Tool (ROOT) quickly pays for itself in improved efficiency, lower fuel burn, increased safety, reduced SLA penalties, and enhanced brand reputation.

Looking for a demo of our AI? Let us show you how simple and effective it can be to implement. Request a demo today at www.synapticaviation.com or contact us at 844-505-4496.

right-svg
dots-bg

Learn more, request a demo

Get Demo
brain-ai brain-ai-flip
https://www.synapticaviation.com/wp-content/uploads/2023/10/dots-bg.svg

plane-vector-white Recent Posts plane-vector-white

Synaptic Aviation_Coral Gables_Software Company
Airlines

Aircraft Turnaround Management: 3 Critical Issues That Lead to Delays and Added Costs

Effective aircraft turnaround management can help airports, airlines, and ground handling personnel improve their reputations by meeting customer expectations.

By Synaptic Aviation April 14, 2023
Dad, mom and children together at the airport near the plane
Airlines

Improve Airline Customer Experience with These 5 Benefits from Synaptic Aviation

Picture this: You’re standing in the middle of an airport terminal, surrounded by bustling crowds and the sound of announcements blaring over the intercom.

By Synaptic Aviation March 27, 2023
left-svg

Airline dependability is the essence of a contract with your customer. Airlines commit to transport customers to their destinations safely, efficiently, and effectively. This commitment is a promise to perform upon which brands are built or can all too easily fail. Departure delays are costly both to the airline’s reputation and its bottom line. When airlines cannot make up delays en route, passengers and the company incur both financial and time costs. Passengers frustrated with lost time due to flight cancellations and missed connections may make different choices the next time they fly. The cost of delays is estimated in the billions of dollars for airlines due to crew wages, fuel, and maintenance. Shorter turnaround times (TATs) are a critical factor in minimizing operating costs, particularly at hub airports where schedules are under further pressure to make connections. When an individual partner misses an SLA, this can create a domino effect. Delays in the arrival process, in fueling, or in baggage offloading can quickly compound to result in a flight cancellation if a flight violates an arrival curfew at the destination airport, or the crew is close to reaching the limit of their duty time. Airlines may suffer bottom line financial cost as well as brand damage. Identifying and correcting resource bottlenecks is essential for improving TATs to grow airline profitability, particularly during this challenging COVID economy. It is a data-rich problem ideally suited to the application of Artificial Intelligence (AI). AI works to mimic human cognitive functions at scale to rapidly identify out-of-pattern events, trigger alerts, and recommend actions before missing SLAs.

Computer Vision Technology

From the moment the plane lands, sensors trigger cameras to begin tracking activities around the aircraft, capturing process details that the human eye would miss. Cameras function as the computer’s eyes, acquiring digital images, processing, logging, and categorizing the data for interpretation by the AI brain.

AI For Airline Dependability

Through a set of predefined events, the AI analyzes the sensor data logs and triggers real-time alerts, allowing ground teams to course correct, avoiding costly delays. Milestone events are assessed against targets on the way to meeting TAT goals. Examples of milestones may include chocks in, passenger loading bridge attached, ground power connected, and air conditioning supplied.

Applying computer vision and AI technology to meeting airline dependability goals results in several benefits, chief among them being reduced costs.

Reduced Costs

Delays are costly, not only to passengers but for the airline. Missing operational targets is undesirable, impacting station performance and customer perception. While a setback often begins on a small scale, the effects can accumulate. Falling behind may result in a long delay — and ultimately, a flight cancellation. Having a system that partners with you to keep your operation on-track and on-time is priceless. It is set to help you avoid your delays altogether, increasing profit and lowering costs. Instead of finding the root cause of the delay and explaining the failure, the system alerts you in time to course correct! No explanations or investigations are needed, fostering teamwork instead. 

There are several important benefits that help airlines avoid setbacks and increase their bottom line.

#1: Eco-Conscious Consumption

Reducing the number and length of aircraft hold events minimizes engine and APU fuel burn. As a result, you reduce CO2 emissions, helping your airline become an environmental leader and save on energy costs.

#2: Improve Vendor Performance

AI keeps track of each vendor’s performance, letting you know when they fall behind so you can mitigate delays. From ground power to food services, utilizing AI as an early warning system allows you to partner with your vendors to achieve target goals. Hitting those targets leads to fewer flight cancellations that cut into your profits.

#3: Increase Safety

Be alert to safety violations as soon as they happen. AI can help you eliminate unsafe driving around a plane, improper safety cone placement, non-compliance with safety vests, and more. Increasing compliance leads to less safety violation fines your airline must take care of.

#4: Eliminate Manual Tasks

AI allows you to automate ground operations audits and reporting. By tracking all activity outside of the aircraft, it can accurately create invoices for handling and airport services. Your airline will pay only the correct amount, eliminating unnecessary costs from your budget.

#5: Elevate the Customer Experience

AI systems keep track of baggage and passenger loading bridges. If an event is taking longer than usual, you will be on top of it. You can then relay this information to passengers, avoiding frustrating time spent standing in the aisle and wondering why the aircraft door isn’t opening. Increased customer satisfaction leads to repeat customers, bringing your airline more profitable business

These benefits may sound like science fiction, but the technology is available today. Some of the largest commercial airlines are already actively using AI to improve revenue and efficiency. Is your airline keeping up?

Synaptic Aviation is dedicated to airline dependability by saving you time and money from landing to takeoff. We partner with you to keep your airline operation on-track and on-time. Our software helps you to avoid delays, finger-pointing and investigations by providing proactive, real-time alerts in time to course correct. Our technology fosters smooth airline ground operations teamwork that quickly pays for itself in improved efficiency, reputation and reduced SLA penalties. Looking for a demo of our AI? Let us show you how simple and effective it can be to implement. Request a demo today or contact us at 844-505-4496.

right-svg
dots-bg

Learn more, request a demo

Get Demo
brain-ai brain-ai-flip
https://www.synapticaviation.com/wp-content/uploads/2023/10/dots-bg.svg

plane-vector-white Recent Posts plane-vector-white

Synaptic Aviation_Coral Gables_Software Company
Airlines

Aircraft Turnaround Management: 3 Critical Issues That Lead to Delays and Added Costs

Effective aircraft turnaround management can help airports, airlines, and ground handling personnel improve their reputations by meeting customer expectations.

By Synaptic Aviation April 14, 2023
Dad, mom and children together at the airport near the plane
Airlines

Improve Airline Customer Experience with These 5 Benefits from Synaptic Aviation

Picture this: You’re standing in the middle of an airport terminal, surrounded by bustling crowds and the sound of announcements blaring over the intercom.

By Synaptic Aviation March 27, 2023