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Groundbreaking Partnership with Leading Aviation Services Provider, Unifi, set to Improve Safety, Efficiency and Compliance

MIAMI, FL – January 12, 2022 — Synaptic Aviation launched its revolutionary Artificial Intelligence (AI) technology to provide cutting edge, unprecedented visibility into ground operations for the aviation industry. In partnership with Unifi (formerly DAL Global Services (DGS)), the largest provider of aviation services in North America, the two have signed a service agreement with the goal of improving Unifi’s industry-leading safety and on-time performance facilitating efficient aviation operations and a seamless customer experience.

Synaptic Aviation’s revolutionary AI platform produces smart, usable data that tracks activity and procedural compliance from start to finish while creating a real-time log of events.  Historically, customers have been limited by the manual aspect of data gathering.  This never-before available data gives the customer control of turnaround activities allowing them to prevent avoidable service failures and become predictive over time.

“At Synaptic Aviation we are passionate about pushing the limits of AI to solve common operational challenges that ground service providers, airlines and airports face every day,”
“Our solution is pioneering and delivers results within weeks.”Juan M. Gómez, CEO, Synaptic Aviation.

Synaptic Aviation tracks thousands of flights and provides key operational information like average turn time, gate utilization, mandatory foreign object damage (FOD) prevention walks, ground power unit (GPU) connection times, jet bridge status and more.  In addition to the operational metrics being measured, Synaptic Aviation provides key compliance reports to help Unifi maintain safety measures around the aircraft.

“At Unifi, we’re always looking for ways to improve operations and safety for both our customers and employees,” said Brian Bartal, SVP of Safety for Unifi. “Synaptic Aviation provides an innovative way to further reduce human error.” The partnership focuses on improving training, follow up, compliance and meeting airline designated standards for connections and first bag out.

The AI technology minimizes avoidable disruptions and service failures while aircraft are being serviced on the ground. In addition, Synaptic Aviation improves safety and efficiency, helping to minimize injuries and create a reliable operational environment.

In a world with continued air travel challenges, advanced AI and computer vision have the capability to reduce avoidable delays, reduce CO2 emissions and lower operational costs.

“The aviation industry will never be the same,” said Gómez. “AI enables a type of visibility that gives our customers every piece of information they need to change the behaviors that cause service disruptions and unsafe working conditions. The result is a safe, reliable operation, a seamless customer experience, and an increase in customer loyalty.”

ABOUT SYNAPTIC AVIATION

Synaptic Aviation is an Artificial Intelligence (AI) software company that utilizes innovative technology to serve its large and growing customer base. Based in Miami, FL, the company combines its accurate, scalable software solutions with its understanding of the aviation industry to provide its customers information to improve safety, compliance, and efficiency.  The AI-powered solutions developed and deployed by Synaptic Aviation optimize operations for airports, airlines, air cargo, and ground handling companies.

ABOUT UNIFI

Unifi is the largest aviation services provider in North America servicing more than one million flights each year. With over 20,000 valued employees across more than 200 locations, Unifi provides a full range of above and below wing services including ground handling, cabin services, passenger handling, security, facility, cargo services, ground support equipment maintenance, and more to most major US-based airlines, airports, and cargo providers. Unifi’s vision is to be the most respected company by providing an exceptional experience getting aircraft and passengers to their destination, safely. Find out more at www.unifiservice.com.

ABOUT Argenbright Holdings

Argenbright Holdings is a privately held provider of workforce solutions in human capital-intensive industries headquartered in Atlanta, Georgia, with decades of experience in security, aviation services, and facilities services. Argenbright Holdings’ mission is to provide legendary service to their clients by delivering the personal attention expected of local service providers, as well as having strong processes, technology-driven solutions, and national reach. Find out more at www.argenbrightgroup.com.

MEDIA CONTACT

Alexis Aran Coello

Communications Lead

Alexis.Aran.Coello@synapticaviation.com

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How are airlines reducing carbon emissions? For some, the answer lies in artificial intelligence.

According to the International Council on Clean Transportation, commercial aviation creates about two percent of the world’s carbon emissions and 12 percent of carbon emissions produced in the transportation sector. While these numbers may not seem out of control, consider this – the amount of carbon passenger and freight airplanes add to the atmosphere is set to triple by 2050.

Reducing carbon emissions is one of the most popular topics among airlines and other trade organizations today, and many are setting aggressive targets to reduce overall fuel burn and find ways to offset their remaining CO2 footprint. With current projections indicating that demand for air passenger travel might exceed 10 billion by 2050, the time to begin addressing carbon emissions is now.

Many airlines are turning to technology to solve this problem. In this article, we discuss how AI technology, such as the technology available from Synaptic Aviation, helps curb carbon emissions.

How are airlines reducing carbon emissions using AI?

Thanks to AI technology, some airlines are seeing a massive reduction in the amount of fuel they burn (and massive savings on fuel costs). In the aviation industry, the goal of AI implementation is to help human decision-makers react quickly to variables. AI also helps predict when these variables may arise, which allows those operating the aircraft to reduce mistakes, which can lead to higher fuel consumption.

How AI from Synaptic Aviation Helps Reduce Carbon Emissions

Synaptic Aviation aims to help our clients lower their fuel consumption by giving them the tools they need to alert their teams to any challenges standing in the aircraft’s way so they can remove them. For instance, as the aircraft holds to approach the gate, our technology actively detects obstacles in the safety envelope and alerts the proper team members so they can respond quickly.

The less time an aircraft has to hold before approaching, the less fuel it will burn, which leads to lower carbon emissions throughout the year. Reducing the number and duration of aircraft hold events lowers engine and auxiliary power unit fuel burn. Our technology also alerts the proper team members when the ground assistance units are connected so the APU can be turned off more quickly.

Smart reporting reveals the percentage of time that the aircraft is being supported from ground units. This is an incentive for ground and flight crews to keep the APU off for as long as possible.

Perhaps even more importantly, with technology from Synaptic Aviation, you can track your carbon emissions so you can set goals and see where you can reduce fuel consumption. If airlines reducing carbon emissions can’t measure where they are being inefficient, trying to improve their numbers can feel like grasping in the dark.

Additionally, the ability to track ground activities and receive alerts in real-time helps to minimize avoidable delays, which in turn saves unnecessary fuel burned by allowing aircraft to push back on schedule without holding.

Want to be one of the airlines reducing carbon emissions? Get a demo of our AI technology.

At Synaptic Aviation, we strive to provide our clients with the technology they need to operate more efficiently and effectively. Our technology not only helps eliminate inefficiencies that result in unnecessary fuel burn but also allows you to track your savings against a benchmark. By implementing our technology, you can expect to improve your carbon emission numbers and become more efficient.

Interested in learning more about how your airline can reduce carbon emissions, save on fuel costs, and provide your customers with a better, more streamlined experience? Talk to us today to set up a demo of our AI technology and start doing your part for the planet while saving on fuel.

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Why do flights get canceled and delayed? It’s often a complex puzzle that airlines and airports spend considerable time and resources trying to solve; in a quest to optimize their processes and minimize the impact of common disruptions, the actions taken often start with the wrong premise or try at best to solve the emergent problem but fail to address the root cause. It is nobody’s fault other than the lack of true, transparent, and timely “information” (not just data).

For airlines and airports, delayed and canceled flights cause customer dissatisfaction, and it’s no surprise why. Disrupted air travel is not only inconvenient—it can cost customers a lot in terms of lost time, missed opportunities, and incurred costs for lodging and transportation. If you want to keep your customers happy, you need to understand the true causes of delays and cancelations so you can work to prevent them from happening. Here are a few reasons why flights get canceled and delayed.

Why Are Flights Delayed? 3 Reasons

  1. Late Arrivals: Late arrivals are a big reason for delayed flights. When one flight is delayed, it can produce a domino effect for each following flight that the aircraft is supposed to complete. Pilots may be able to make up time in the air, but more often than not, a single delay will have consequences for future flights.
  2. Inefficient coordination of ground services: Preparing an aircraft for takeoff requires coordination between a lot of moving parts. As previously mentioned everything starts with being ready for the arrival routines; offloading/loading baggage and cargo inefficiently can have consequences for on-time departures. But that is only one piece of the puzzle. The aircraft must also be refueled, catering needs to restock food for in-flight meals, customers need to deplane swiftly so that cleaners can deliver a clean cabin for the next flight—the list goes on and on. Clearly identifying the critical path of service tasks and eliminating avoidable disruptions or minimizing their impact is the formula for success, the challenge is being alerted within seconds to allow time to recover from a disruption
  3. Late deplaning or slow boarding: Airlines have spent millions in research aimed at finding the most efficient method to board an airplane, by rows, by type of customers, randomly, window seats first, etc. The truth is that the best methods shave-off only a couple of minutes while the most neglected but important part of the process is the deplaning upon arrival. Having an empty cabin enables certain processes to occur like fueling, cleaning, cabin provisioning, cabin crew checks, etc. only after these tasks have been completed successfully, passengers can be allowed to board. Connecting the passenger loading bridge timely is perhaps the most overlooked but critical process of an on-time departure following an arrival.

How Do Delays Turn into Cancelled Flights? 2 Reasons

  1. Crew duty time: In some cases, delayed flights get delayed so much that they have to be canceled. Why? One reason lies in the time that delays take from the crew’s permitted duty time making them unable to continue to work. Keeping delays to a minimum is not only important for the purposes of maintaining an efficient schedule—long hours can also affect ground crew’s health and ability to work efficiently.
  2. Curfews, landing restrictions, available landing slots or other limitations at the destination airport: Departing on time to certain destinations is so critical that a long ground delay can rapidly convert into a flight cancellation. For international flights, destinations with intermittent service (not daily) or the last flight of the day, these cancellations have tremendous customer impact and cost the airlines millions of dollars a year in compensation expenses. Mechanical Issues When mechanical problems arise during preparation for a flight, they must be addressed before the aircraft can take off. The time it takes to fix mechanical issues is often enough to make canceling the flight inevitable.

Why Do Flights Get Canceled and Delayed?

Get to the Bottom of Your Top Causes in real time and prevent the impact; The truth is you can’t reduce every canceled or delayed flight, but you can prevent a good number of them using the right technology. Our technology allows you to track and record ground activity and gives you real-time alerts when things don’t go according to plan, so you can correct the problem as quickly as possible.

Are you ready to reduce your cancelations and delays to keep your customers satisfied? At Synaptic Aviation, we are committed to helping you meet your goals. Request a demo at synapticaviation.com or contact us at 844-505-4496 to learn how our AI technology can help you reduce your delays and cancelations.

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Can airports prevent holiday travel delays? The state of AI in the aviation industry suggests it is possible.

Flight delays cause considerable harm to airport customer satisfaction during the holidays. Even before the COVID-19 pandemic and the stress it put on the industry, holiday air travel was marked by hours-long waits at the gate and on the tarmac due to inclement weather–the number one reason for holiday travel delays–and other issues. While some things are beyond the control of airport managers and staff, the need for optimized processes is clear, and that’s where Synaptic Aviation can help.

Travelers dread flying during the holiday season, and not without reason, which means airport personnel need to do everything in their power to keep customers happy. The rise of AI in the aviation industry can help assuage travelers’ fears and increase customer satisfaction by reducing delays during the holidays.

Are certain locations more prone to delays than others during the holiday season?

While it might seem logical that airports located in cooler climates would experience more delays during the holidays because of snow and ice, according to a study conducted by Magnify Money, airports in warmer locations are not spared.

In the study, the airports with the highest reported percentage of delayed holiday flights between 2008 and 2017 were:

·   Chicago Midway – 61.5% of flights delayed

·   Chicago O’Hare – 61.6% of flights delayed

·   Newark Liberty – 62.2% of flights delayed

·   Denver – 64.1% of flights delayed

·   New York Kennedy – 64.8% of flights delayed

·   Houston Hobby – 66% of flights delayed

·   Oakland – 66.1% of flights delayed

·   Salt Lake City – 67.5% of flights delayed

·   Baltimore – 68% of flights delayed

With Houston and Oakland as outliers in these statistics, it is apparent that no airport is exempt from delays at one of the busiest times of the year.

How AI in the Aviation Industry Helps Mitigate Travel Delays

With increased reliance on AI in the aviation industry, airport personnel and managers still have a way to overcome some common obstacles that are under their control.

Here are a few ways AI can help reduce the occurrence of delays during the holidays.

Increased Safety

Injuries and equipment damage on the ground prior to takeoff can delay a flight significantly. AI in the aviation industry has come a long way in preventing injuries during loading. For instance, Synaptic Aviation helps eliminate unsafe driving on the apron, ensures ground crew are wearing all required safety equipment and clothing, and sends a warning when vehicles are improperly parked and loading bridges are not fully retracted.

Optimized Operations

Optimizing operations helps ensure smooth transitions between flights. With AI technology, airports can track the progress of loading and unloading, fueling, and catering services.

Real-Time Alerts

AI can also provide alerts to those who need to know when things go wrong. Synaptic Aviation’s technology allows airport personnel to set their own parameters for alerts so that they can correct course for common negative events.

Better Training

AI in the aviation industry also allows airports to customize their training depending on the most common mistakes. Trainers can use the video captured by Synaptic Aviation’s AI to demonstrate and correct improper procedures and mistakes that happen during operations.

AI in the aviation industry is more sophisticated than ever. Are you ready to implement it for your customers?

Ready to see how AI can improve your airport and keep your customers satisfied? Having the ability to understand immediately the root cause of your operational disruptions on the ground is priceless. Synaptic Aviation has the technology to provide the answers automatically and with no effort. Request a demo at synapticaviation.com or contact us at 844-505-4496.

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Learn how to reduce aircraft turnaround time using Synaptic Aviation’s artificial intelligence tools.

Maintaining efficient turnaround processes is essential for airlines and airports to stay profitable. Ground support is under increasing pressure to reduce turnaround times while staying in line with safety procedures to avoid preventable accidents. With so many moving pieces, it can be difficult to see where ground handling operations can improve their efficiency.

Artificial intelligence allows for better insights into operations and safety and provides tools for better training and real-time monitoring.

How to Reduce Aircraft Turnaround Time Using Artificial Intelligence

1. Audit and analyze your operations.

2. Increase ground crew safety.

3. Add training resources for better insights.

4. Monitor aircraft turnaround in real time.

1. Audit and analyze your operations.

When ground support trams take risks or work inefficiently, turnaround time can suffer. Artificial intelligence that captures every moving part of the turnaround process can help you to find inefficiencies and correct them. With AI from Synaptic Aviation, you can search and review videos of your operations, which allows you to audit your procedures from start to finish and analyze how your team works together during turnaround.

2. Increase ground crew safety.

Accidents at the gate and on the apron, where 80 percent of accidents occur, cause significant delays. One of the key pieces of learning how to reduce aircraft turnaround time is maintaining high levels of safety. Adding AI to your operations allows you to catch accidents before they happen. For instance, if a crew member is driving unsafely around the aircraft, the AI will notify you so you can address the situation.

3. Add training resources for better insights.

In addition to auditing and analyzing the videos and alerts captured by Synaptic Aviation’s AI, you can use the videos to train your ground support crew in real-life situations. Whether you are training new crew members or reviewing procedures with those who have worked in the profession for a while, the videos the system captures will help you demonstrate good and bad practices to your team.

4. Monitor aircraft turnaround in real time.

Good communication is critical during aircraft turnaround. Not only does ground support need to work together to be efficient, but you also need to know when your team falls behind or makes risky decisions that could lead to an injury or equipment damage. Our AI captures data and alerts you in real time about anything you might need to know so you can direct your team to make up for lost time.

Learn How to Reduce Aircraft Turnaround Time with AI from Synaptic Aviation

Are you ready to speed up your turnaround times so you can stay competitive? Let us show you how our technology can give you the edge you need to keep your turnaround times at a minimum. Request a demo now or call us at 844-505-4496 so we can give you a tour of all that the latest AI technology can offer you.

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Ground and ramp safety are paramount to all successful aircraft operations. Airport ramp accidents can derail success metrics, such as profit, environmental sustainability, and efficiency. The process to rectify these losses begins with a culture of accountability and safety automatically reinforced by an effective artificial intelligence tool, such as Synaptic Aviation.

The Dollar Cost of Airport Ramp Accidents

According to data compiled from several international airlines, the Flight Safety Foundation estimates that 27,000 ramp accidents and incidents occur globally each year. That amounts to one safety incident per 1,000 flights. The consequence of these incidents is airlines losing a whopping $10 billion per year. Much of these costs are related to flight cancellations, schedule disruptions, and maintenance costs, but they also incorporate medical expenses for worker injuries.

The largest concern is that many of these incidents do not meet the deductible threshold for insurance, which requires airlines to account for these costs out of pocket.

What Causes Ground Accidents?

To begin solving this issue, we must first determine the root causes behind these incidents. While the general cause tends to be human error, we have found that there are several specific factors that lead to airport ramp accidents:

  • Violating ground safety procedures
  • Disregarding worker fatigue
  • Inadequate worker training
  • High turnover rates for staff

Ramps contain a complex flurry of activity within a limited amount of space. Ground staff teams need to supply fuel, unload baggage, move cargo, and perform maintenance on aircraft in the same area.

While flight schedules often contain padding to try to account for delays, many delays occur due to preventable causes—and not solely due to uncontrollable factors, such as weather. A new approach is necessary: ground teams require more communication and accountability to get flights out on time. With this approach in mind, you can eliminate delays and become more efficient in your operations without the need to add bulk to your schedules.

How Does AI Mitigate Human Error?

Our Ramp Operations Optimization Tool (ROOT) covers several bases when it comes to preventing airport ramp accidents.

Track Unsafe Ground Crew Behaviors

Many unsafe behaviors result from worker fatigue. That is why AI acts as an additional pair of eyes to correct dangerous activities. From missing safety cones to FOD walks not conducted, our AI sends real-time alerts to team members and prompts them to correct their actions.

Promote Safe Aircraft Maneuvers

Many accidents occur due to aircrafts striking personnel or other objects on the ground, leading to injuries and airplane damage. Our AI tool can detect ramp obstacles and verify the presence of guide crews to promote safe aircraft driving. 

Valuable Crew Training

From arrival to departure, our computer vision technology captures details that are easy for ground crews to miss. Our AI cameras log events and record high-definition videos that get sent to a searchable database. Quickly and easily find videos to train your ground personnel and introduce a culture of safety.

Request a Demo Today

Resolving the root cause of your airport ramp accidents may seem complex, especially due to fast-paced work environments. Fortunately, our Ramp Operations Optimization Tool (ROOT) is easy to incorporate into your daily work schedules, largely because of its automated nature. Let us show you how simple and effective it can be to implement. Request a demo at synapticaviation.com or contact us at 844-505-4496.

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Based on a telephone survey with 1,500 randomly selected U.S. airline customers, the 7th most used airline also proved to be the worst for customer experience—scores of poor customer experience made up 16.4% of their overall ratings. In the airline industry, a smooth and timely customer experience is the ultimate goal while your travelers are sailing through departures and arrivals. While airlines may still struggle in this respect, it provides an excellent opportunity for additional revenue. When forming an airline customer experience management strategy, an artificial intelligence tool like Synaptic Aviation may help you close the gap between customer use and customer satisfaction.

What Creates an Excellent Customer Experience?

Airlines have made great strides in curating an excellent experience through varied seat choices and elite dining options, but there is still much room for improvement in other areas. According to a 2019 Qualtrics study, there are five main reasons why a customer refuses to fly with an airline again:

1) 39% of customers cited lost luggage.

2) 38% cited hidden fees.

3) 35% cited flight cancellations.

4) 25% cited unfriendly flight crews.

5) 25% cited unclean restrooms.

Part of your airline customer experience management strategy must also include ways to appeal to the next generation of passengers. Millennials and baby boomers have different priorities when it comes to travel. Consider these statistics:

  • Millennials are twice as likely to stop using an airline over a delayed flight.
  • However, they are 25% less likely to stop using an airline over lack of legroom.
  • Baby boomers are 2.5 times more likely to state that having no assigned seat was their biggest frustration.

How Does Artificial Intelligence Improve Customer Satisfaction?

Synaptic Aviation’s AI tool provides unprecedented visibility into the baggage loading process and insight into the landing, taxiing, or docking status of an inbound or outbound flight. This new clarity allows you to communicate effectively within your team and with customers, resulting in various new improvements:

Reduce Waiting Time for Passengers

As flight operations have improved, an upgraded Air Navigation System can now manage air traffic more efficiently. An aircraft can arrive earlier than anticipated, but there may still be delays on the ground that prevent passengers from reaching their layover flight or destination on time.

An AI-powered system like Synaptic Aviation can help airlines avoid these events by alerting ground crews about an inbound aircraft. The system should also issue real-time alerts in case an aircraft reaches the gate and the ground crew is not ready.

Keep Passengers Informed

One of the most frustrating events for passengers is waiting in an aircraft cabin with no indication of when they will be able to exit. After the aircraft parks at a gate, our AI tool can identify when the Passenger Loading Bridge (PLB) is not connected within a specified period of time so your crews can keep customers informed.

Improve Passenger Comfort

Oftentimes, passengers are left waiting in uncomfortably warm temperatures when ground crews do not connect the appropriate units to the aircraft. Synaptic Aviation’s technology alerts crews to prepare to connect ground power and air conditioning units on time.

Boost On-Time Performance

Through our AI, airlines can avoid or minimize common service failures before they turn into controllable delays. Better on-time performance leads to greater customer satisfaction.

Polish Your Airline Customer Experience Management Strategy

The use of artificial intelligence in aviation is often neglected in customer service, but a cutting edge partner like Synaptic Aviation can help you implement a technological solution with ease.

Ready to test our AI? Let Synaptic Aviation show you how simple and effective it can be to implement. Request a demo today at www.synapticaviation.com or contact us at 844-505-4496.

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Improve Airline Customer Experience with These 5 Benefits from Synaptic Aviation

Picture this: You’re standing in the middle of an airport terminal, surrounded by bustling crowds and the sound of announcements blaring over the intercom.

By Synaptic Aviation March 27, 2023
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As the economy continues to reopen, congestion in the air and on the ground is back. Busy airports lead to busy gates and busy ground crews—and time is of the essence. To avoid burning fuel unnecessarily and reduce carbon dioxide (CO2), the use of artificial intelligence in aviation can help airlines to stay focused on winning every small battle to reduce friction upon arrival and ultimately win the dependability battle.

The Link Between Congestion and Fuel Burn

While airlines continue to restore capacity and the skies become congested once again, the consumption of jet fuel increases. With the price of oil soaring in 2021, it will become even more imperative for airlines to find ways to become fuel efficient, not only to reduce costs but also to show consistent actions to achieve their sustainability goals. 

An area of opportunity is upon arrival by eliminating the friction that is often evident as the aircraft approaches the gate. The aircraft may have to hold short of the gate while the crew gets into position, or while obstacles are cleared. Another area of opportunity is to minimize the time it takes for the airport personnel to connect the passenger loading bridge. 

An aircraft holding on the ground often has the APU running and one or two engines idling which translates into unnecessary fuel consumption and CO2 emissions. 

Eliminating the friction upon arrival the airlines can improve the customer experience, reduce costs, improve dependability and be better with the environment. 

How Can Your Airline Implement the Use of Artificial Intelligence in Aviation?

By reducing the number and length of aircraft hold events, your airline can reduce engine and APU fuel burn. Artificial intelligence can help facilitate a smoother arrival process to receive and service an aircraft as soon as it lands. Here are a few ways that a comprehensive AI tool can help:

#1: Immediate Alerts for Ground Crews

A comprehensive AI tool should detect obstacles in the safety envelope, proper loading bridge parking, and the presence of guide men to send immediate alerts for action. This will make it more likely that ground personnel will be ready to receive an incoming flight and provide services.

Your AI system should also alert you when ground assistance (GPU and AC) units are connected to allow an aircraft to turn off its APU.

#2: Track Your Carbon Emissions

An AI solution should also help you to track CO2 savings. By reducing avoidable disruptions on the ground, the pilots can turn off the engines and the APU quickly. Most international airlines have agreed to join the CORSIA initiative, which is a Carbon Emissions Offsetting scheme pioneered by ICAO; having the ability to track emissions savings is now more important than ever.

AI is the Future for Aviation

The use of artificial intelligence in aviation is largely uncharted territory for ground operations—but a partner like Synaptic Aviation can help you implement a technological solution with ease. Considering that U.S. airlines spent $1.27 billion in fuel this year, cutting back on fuel costs by even 1% can lead to massive savings.

Ready to test our AI? Let Synaptic Aviation show you how simple and effective it can be to implement. Request a demo today at www.synapticaviation.com or contact us at 844-505-4496.

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By Synaptic Aviation March 27, 2023
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While this assertion may appear counterintuitive, operating a plane in the air is now much safer than operating one on the ground. Over the past decade, U.S. airlines have flown over eight billion passengers with no fatal crashes and only one passenger death. We have seen airlines report more incidents on the ground than in the air—when an aircraft is on a runway or taxiway, it is more prone to human error or incidents. The key to safety improvement in the aviation industry has been to extract relevant data and deliver it in real-time to the right parties. With this in mind, AI in airports may be useful to analyze ground operations data and alert crew members to take immediate action.

Why Are Flight Operations Consistently Getting Safer?

It is of the utmost importance to ensure passenger and pilot safety to prevent loss of life. Additionally, fatal crashes can cost over a billion dollars in damage and insurance consequences. This also includes the damage to an airline’s reputation, which leads to less business and less revenue.

The airline safety revolution propelled many of the changes that improved flight safety. Federal regulators, airline executives, and pilot union leaders collaborated to launch safety programs that would collect data, and pinpoint hazards that cause malfunctions, mistakes, and crashes. Pilots, airline carriers, and government representatives shared or received data on pilot errors and potential crashes. This exchange came with the expectation that pilots and airlines would not face disciplinary action for handing over this information.

In fact, they were rewarded for sharing mistakes—and punished for withholding errors. This served to create a culture of accountability and safety without fear of retribution.

By combing through massive amounts of data, experts were able to pinpoint error patterns that continued to repeat over and over again. These patterns became necessary safety lessons that pilots and airline crews voluntarily incorporated into their new solutions.

One of the most important facets of the situation is that airlines made voluntary changes, which proved to be much more effective than enforcing government regulations.

Another important piece to consider is that applicable data proved essential to spotting these patterns. While the industry may experience data overload, extricating relevant information from the big data available makes a sizable difference in preventing incidents.

How Can We Apply These Methods to Ground Operations?

As a similar method, AI in airports can function as a data collection method that helps improve the safety of ramp operations. An artificial intelligence tool can send proactive alerts to members across a variety of different ground support crews and third parties, who must work together in sync. While it is easy for these parties to become disjointed, this advanced solution ensures that all crews are all on the same page when it comes to safety. It can help prevent:

  • Dangerous driving maneuvers around an aircraft still on the ground
  • Incorrect placement of safety cones
  • Non-compliance with safety vest regulations
  • Other unsafe situations that compromise aircraft safety

An AI tool with computer vision technology can take in the vast amounts of data that come from analyzing the crews and processes on the ground. The more data your tool takes in, the better it becomes at optimizing your operations.

Request a Demo and See Our AI in Airports Like Yours

In collaboration with airlines, Synaptic Aviation tools can collect useful information from vast amounts of data and send real-time alerts to relevant parties, providing airlines with unmatched smart data analytics to improve aircraft safety on the ground.

Are you ready to test an AI solution? Let Synaptic Aviation show you how simple and effective it can be to implement. Request a demo today at www.synapticaviation.com or contact us at 844-505-4496.

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Big data has been evolving many industries, including airlines. For some time now, many aircraft engine manufacturers have been analyzing data to assess maintenance needs or safety concerns. While the use of big data in the airline industry is not new, airlines have not been fully using the vast swaths of data at their disposal, especially when it comes to ground operations.

Ground operations prove to be highly fragmented due to the number of ground support crews and third parties that need to work together, leading to inefficiencies and lost revenue. However, an effective Artificial Intelligence (AI) solution can analyze large amounts of data from a variety of different sources and utilize machine learning and deep learning to help airlines make decisions about which processes they need to optimize.

How Does Use of Big Data in the Airline Industry Improve Cost Management?

Eliminate Avoidable Disruptions

Airport traffic is increasing steadily, especially as COVID-19 vaccines roll out to various countries. To eliminate avoidable disruptions, it will be even more important to make better use of big data in the airline industry.  Leveraging data as a valuable resource through the use of AI will allow you to analyze your ground operations and pinpoint weaknesses.

Many point to the National Aviation System (NAS) as the root cause of disruptions. Due to its dated infrastructure, non-linear routings, and inefficiencies, the NAS does leave certain U.S. airports vulnerable to major delays. The NextGen initiative will overhaul NAS, create a more efficient airspace, and help alleviate preventable delays, but airlines will still need to optimize their ground handling.

An efficient airspace cannot make up for inefficient ground operations. If ground teams are not coordinated or ready to receive an aircraft, the flight will arrive late to a gate—even if it landed on time.

Reduce Baggage Loss

In 2019 alone, airlines lost 2.5 billion dollars due to mishandled bags. While many bags go missing because of customer error, luggage often goes missing due to issues with flight transfers. When avoidable disruptions cause flight delays, these delays not only affect revenue and customer satisfaction, but they delay baggage handling. Bags may simply not make it to connecting flights on time.

Improve Fuel Efficiency

Airlines spend a significant portion of their operational budgets on fuel. Airlines spend about 15-20% of their total budget on fuel. Saving just 1-2% on this expense every year can lead to massive savings.

An AI ground operations solution can alert an aircraft that ground assistance units are in place and that it is time to turn off the APU, reducing fuel burn and decreasing CO2 emissions.

Request a Demo and See Our AI in Action

Synaptic Aviation can collect vast amounts of data and provide airlines with unmatched smart big data analytics to help get flights out on time. Our AI solution can help prevent avoidable disruptions, uncoordinated ground teams, baggage handling delays, and unnecessary fuel burn for massive savings.

Ready to test our AI? Let Synaptic Aviation show you how simple and effective it can be to implement. Request a demo today at www.synapticaviation.com or contact us at 844-505-4496.

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