It comes as no surprise that airline ground operations function as a team. To achieve on-time performance (OTP), numerous ground support crews and other third parties need to work in close alignment with one another. While this need presents a challenge in and of itself, many airlines also face the pressure of working with limited staff who operate in dated infrastructure.
Naturally, finger pointing may become the norm as every team member is under immense pressure to deliver on time and the departure delay attribution methodology of many airlines often focuses on emerging fault instead of looking for the true root cause. However, an AI airline solution may be the key to reaching a sense of collective success and achieving a common goal — to get every flight out on time.
How Does an AI Airline Solution Improve Operations?
Communication is a challenge across the various different teams that work in ramp operations. The Synaptic Aviation solution is an artificial intelligence tool that merges technology and the human touch. Our system can help in several different ways.
#1: Real-Time Alerts to Course Correct at Any Moment
All team players will receive AI alerts in real time. You can even customize reports and alerts for every team so they receive notifications relevant to their role. At any given moment, members can receive insight into the turnaround process. If there is a late loading, late catering, or lack of ground support equipment, your team can immediately work to find the solution and course correct. This allows your teams to be proactive and avoid unnecessary flight delays.
#2: Use a High-Definition Video Database and Hold Your Team Accountable
The AI works to capture every event from an objective perspective — 24 hours a day, 7 days a week. Every HD recording is stored in a video database, allowing you to see events unfold at a specific place and time. This puts an end to finger pointing. You will have no question about what happened during a certain situation, creating a culture of accountability and eliminating complacency.
#3: Automate Ground Operations Tasks with Computer Vision Technology
Our computer vision technology eliminates the need to do manual audits and reports. From the moment an aircraft lands, our AI airline solution tracks every critical activity outside of an aircraft. This allows our tool to create accurate invoices for baggage handling and other airport services. Your airline will pay only what they owe, cutting down on unnecessary added costs and allowing you to focus on streamlining team operations.
Request a Demo Today
When your ground support crews and third party teams work as a well-organized unit that stays on-track and on-time, your airline will avoid delays, increase customer satisfaction, and ultimately enhance your bottom line. While pinpointing and resolving the root causes of your flight delays may seem complicated, our Ramp Operations Optimization Tool (ROOT) is easy to implement, largely because of its automated nature.
In one Synaptic Aviation case study, we helped an airline reduce aircraft holds by 90% and save $50,000 a year per gate where our system was present.
Ready to test our AI? Let us show you how simple and effective it can be to implement. Request a demo today at www.synapticaviation.com or contact us at 844-505-4496.