End Avoidable Ground Support Mistakes

AI-powered ground operations technology that enables data-driven decision-making at the gate, ramp, or operations control room all in real-time.

Schedule a Demo

Pivoting Ground Support Safety into the Forefront with AI

According to the latest ground handling safety report by IATA, the annual total ground damage costs are projected to reach a staggering $9.7 billion within the next 15 years unless proactive measures are taken. However, the report highlights that new technology stands as a crucial pillar in reducing incidents, injuries, and property damage. By embracing innovative technology solutions, airports can effectively mitigate costs, enhance safety protocols, and safeguard their operations from escalating expenses and potential risks.

Whether it’s real-time alerts for safety envelope obstructions or tracking compliance for preflight FOD walks, Synaptic Aviation is committed to limiting accidents for aircraft, ground service professionals, and passengers.

Ensure Ground Support Safety and Compliance

Track ground services and ramp activities. Receive detailed real-time alerts on custom events, ensuring safety and compliance, as well as adherence to agreed SLAs with your airline customers. These alerts will help elevate safety standards and maintain efficient operations.

Prevent Revenue Leaks

Avoid unnecessary invoice disputes and eliminate revenue leaks by creating detailed audit logs for events that are commonly missed, such as aircraft re-departures, extra GSE support, or a return to gate. Our AI-generated timestamps provide service start-end times, which help automate tedious manual data capture.

Automate Accurate Invoicing

Using Synaptic Aviation’s AI solution to monitor and record the most relevant ground operations activities not only enables teams to produce more accurate invoices but also makes it possible to automate the billing process.

Inform Customers

Elevate the airline experience with stronger communication and faster course correction for events that impact consumers

Proactive, Data-driven Decision-Making

Monitor Operations Continuously

Synaptic Aviation uses computer vision and AI to detect objects and aggregate key data points, so your ground operations team can be predictive and proactive. Are bags being loaded on time? What was the exact time that ground power was connected to the airplane? You will have the data in front of you, and you’ll never be left guessing.

Real-Time Notifications to Drive High Performance

Real-time notifications can alert your ground crews and above-the-wing agents when there are irregularities or safety violations, like unsafe driving on the apron, ground crews who aren’t wearing safety vests, ground equipment that is not properly parked, or loading bridges that are not fully retracted. Provide real-time predicted off-block times to your airline customers to optimize push back sequencing. When stakeholders react in real-time, you can prevent damages and injuries.

Assess Performance. Increase Accountability.

Open new ways to measure ground service activities and set standards to deliver continuous improvement by leveraging Synaptic’s searchable database of high-definition videos for every monitored operation. Eyes on the tarmac means you have an undeniable source of evidence that helps with service failures, incident investigations, and injuries. The enabling of remote auditing of operations minimizes the need for endless hours of inspections.

Improve Operations with Data-backed Insights

When the front-line teams can identify the root cause of safety violations or procedure deviations, they can more easily reduce costs associated with ground operation mishaps and train crews to improve future performance.

Increase in GPU service during ground operations

Reduction of safety envelope risk alerts

Improvement in pre-arrival FOD walk compliance

Reduction of PLB attachment time

See the Impact Synaptic Aviation has on its Clients

Learn More