Synaptic Aviation Blog
The latest industry news, interviews, technologies, and resources.
What’s Missing from Your Airline Customer Experience Management Strategy?
Based on a telephone survey with 1,500 randomly selected U.S. airline customers, the 7th most used airline also proved to be the worst for customer experience—scores of poor customer experience made up 16.4% of their overall ratings.
By Synaptic Aviation August 11, 2021Fuel Consumption: How the Use of Artificial Intelligence in Aviation Can Lead to Massive Savings
As the economy continues to reopen, congestion in the air and on the ground is back. Busy airports lead to busy gates and busy ground crews—and time is of the essence.
By Synaptic Aviation June 18, 2021How the Use of Big Data in the Airline Industry Helps Improve Cost Management
Big data has been evolving many industries, including airlines. For some time now, many aircraft engine manufacturers have been analyzing data to assess maintenance needs or safety concerns.
By Synaptic Aviation April 15, 2021The Latest in AI-driven Aviation Technology
The Latest in AI-driven Aviation Technology
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